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For POV quiet characters, the important thing to remember is that just because they aren’t loud audibly, that doesn’t mean they aren’t loud mentally. This is where the importance of narrative voice comes in. Where other characters make snide remarks to their friends, the quiet character can say it to herself. She can have just as interesting and unique opinions in her head.

For non-POV characters, you can’ highlight the quiet character by showing what she was doing while the others were talking. Is she eating popcorn watching the other characters argue? Is she quietly solving the problem all on her own? Is she writing down what everyone is saying for review later? While other people use dialogue to get things done, the quiet character uses actions. That’s where you can show her character.